Resources to help you grow your small business by focusing on relationships and gratitude to create Customers for Life.
How to Market to Past Customers Without Sounding Salesy
by: Clifton MuckenfussLearn how to market to past customers without sounding salesy using helpful content, appreciation, reviews, referrals, and long-term nurture strategies that keep your business top-of-mind.
how to market to past customersmarketing to past customerspast customer marketingcustomer retention marketingrelationship marketingcustomer reactivationcustomer nurture campaignscontractor marketingcustomer appreciationcustomer referralsreferral marketingcustomer retention strategies
The Local Business Customer Journey: 7 Touchpoints That Create Customers for Life
by: Clifton MuckenfussDiscover the 7 customer journey touchpoints that help local businesses turn one-time buyers into loyal customers, repeat clients, and enthusiastic referral sources.
local business customer journeycustomer journey for contractorscustomer retention strategiescustomer experience for contractorsrelationship marketingcustomer appreciationcustomer loyaltycustomer retentioncontractor referralsreferral marketinglocal business marketingcustomer touchpointscustomers for life
5 Ways to Turn a Completed Home Project Into More Neighborhood Business
by: Clifton MuckenfussDiscover 5 ways contractors and home-service businesses can turn completed projects into reviews, referrals, repeat customers, and more business from nearby neighborhoods.
completed home project marketingcontractor marketingneighborhood marketingneighborhood marketing strategylocal business marketinghome service marketingcontractor referralsneighborhood referralscustomer referralsrelationship marketingcustomer appreciationcustomer retentioncustomer reviews
The Silent Turnover Problem: How Appreciation Keeps Crews On the Job
by: Clifton MuckenfussGood crews rarely quit loudly; they disengage quietly first. Here's how consistent appreciation keeps skilled techs on the job. (131 characters)
silent turnover contractorsemployee appreciation retentioncrew retention home service businesshow to keep employees from quittingautomated appreciation programscontractor employee engagementbuilding raving fansrelationship marketing for employees
